How to Choose the Perfect Commercial Carpet Cleaning Partner in Auckland

Choosing the right partner for commercial carpeting cleaning in Auckland is a tough task, but it doesn’t have to be with the right tips on hand.

Here at the Carpet Surgeon, we make it our business to make commercial carpet cleaning a breeze. For us, that also means giving you the tools you need to assess which company is right for you. From evaluating service quality to understanding eco-friendly practices, there’s a lot to unpack here.

To help give you some clarity, we’ve put together five easy tips to help you find the perfect cleaning partner for your premises. Let’s dive in.

Understand Your Unique Needs

First things first, every premises is different. The right commercial cleaning partner will understand that and offer a free consultation or detailed quote process so they can evaluate what you need specifically.

For you, this is also a chance to evaluate your premises against their services to see if they are a good fit. For instance, what hours do they operate, and do they have experience with other facilities like yours? Do they offer deep cleaning, stain removal, or custom maintenance plans?

Pro tip: Assess your environment and your business operations. Does your business have specific hours you need the cleaning done, or do you work in a building with specific care needs? Are you after hospital-grade sanitisation or bacteria removal? What technology lives in your workspace, and how can the cleaning team best accommodate it?

Evaluate the Service Quality

When shopping around for a commercial carpet cleaner, it’s important to look for markers of their service quality. Some of the best things to look for are:

·        Social trust. How well-reviewed is the company? What do the testimonials highlight about them?

·        Guarantees. How confident are they in their service? Guarantees of service indicate the company is ready to put their money where their mops are. Our 100% satisfaction guarantee echoes our aim to delight every single customer with standards that sit above our competitors, so be sure to choose wisely.

Pro tip: Check for certifications. Experienced companies will train their people to a high level to ensure quality across the board. For example, we train every team member to IICRC technician service levels (Institute of Inspection, Cleaning, and Restoration) to ensure you and your premises are in safe hands.

Check Cleaning Methods

At the core of any carpet cleaning company is their cleaning service, which means it’s important to check in on their methods. Great carpet cleaning methods go beyond a run around with the vacuum cleaner. Look for steam cleaning, deep stain removal, and hospital-grade sanitisation.

For example, at Carpet Surgeon, we opt for steam cleaning because the high-pressure system gets beneath the surface, removing deeply lodged allergens and dirt. We start with a full inspection before moving on to pre-spraying to sanitise the space, finally concluding with a deep steam clean.

Pro tip: Look for transparency. If a company is thorough with their cleaning practices, they’ll be just as thorough with how they describe them.

Eco-Friendly Practices

In the modern world, eco-friendly options for commercial cleaning are essential. Not only do environmentally friendly practices care for the earth, but they also care for your team in the long run. Commercially cleaning a premises sustainably includes using green formulations, minimising unnecessary water usage, and ensuring the resultant clean is allergen-friendly.

Pro tip: Watch out for greenwashing. While it might sound like a benefit in the eco-friendly cleaning world, greenwashing is actually a method many companies use to make themselves seem sustainable (even when they aren’t). Cleaning companies with real sustainable options will provide clarity on what their sustainable options are. For example, here at Carpet Surgeon, we use biodegradable cleaning products and low-allergen options to keep you, your team, and the planet safe.

Check-in On Maintenance

Finally, many commercial premises are looking for more than a one-off clean. If you’re after ongoing maintenance, check with your potential provider about what their maintenance plans look like. It’s important that these be customised to your premises rather than relying on broad strokes.

Boutique agencies like ours take the time to develop a care plan with their clients, resulting in better ongoing maintenance and an excellent clean every single time.

Pro tip: Consult on maintenance options. If your prospective company offers customisable, ongoing maintenance plans for your space, this is a sign that it will be a good partnership.

With all that in mind, you’re ready to find your partner for commercial carpet cleaning in NZ! While it might seem like a lot, doing the research upfront is vital to finding a company that’s easy to work with, cleans well, and will keep your premises pristine in the long run.

As always, we’re here to help if you have any questions, so keep an eye out for more industry insights from the team at Carpet Surgeon.

Ready to partner with the industry leader in commercial carpeting cleaning in Auckland?

Make the smart choice for your business. Get in touch with us now to schedule a consultation for your free quote with our trusted carpet cleaning experts.

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