Rug Cleaning in Auckland

The Carpet Surgeon delivers professional rug cleaning across Auckland with easy drop-off and pick-up options.

In residential and commercial spaces, rugs tend to be subject to high levels of foot traffic, swiftly becoming dirty.

Choosing professional steam cleaning for your rug, runner, or mat will remove entrenched soiling, dirt, and allergens, increasing longevity and contributing to a healthier environment.

Why CHoose us?

At Carpet Surgeon, we clean all forms of rugs, runners and mats, including Oriental, Persian, Turkish, Indian, Moroccan, Chinese, and a broad range of contemporary rugs. We deep steam clean, sanitise, and stain treat all substrates from synthetics, wool, silk, cotton and natural fibre rugs.

You can visit us at our purpose-built rug treatment facility in the city end of Mt Eden.

How do the Carpet Surgeon team clean your rug?

Our fully qualified technicians will inspect your rug for care instructions and, based on its construction and materials, provide a targeted solution to meet your goals.

Our preferred method is steam cleaning. This involves pumping steam and hot water into the pile of your rug under high pressure. At the same time, a strong suction vacuum system extracts the water, bringing deeply lodged allergens, dirt, and stains with it.

modern home interior

We meet industry standards.

Our industry-standard process includes inspecting, pre-spraying, steam cleaning, stain-treating, sanitising, drying, and wrapping your rug.

The process ensures effective bacterial removal, efficient stain treatment, neutralisation of odours, and a noticeable restoration of feel and colour.

A full protective system is available for application after cleaning on request.

Where is drop off and pick up?

The Carpet Surgeon is centrally located in a purpose-built rug treatment facility at the city end of Mt Eden. To meet the highest industry standards, we clean your rugs in our off-site facility using specialised industrial equipment.

We offer a swift drop-off and pick-up process for our busy clients. On special request, we also offer a pickup and drop-off service if required.

Located at 2C Haultain Street, Mt Eden and open from 9 a.m. to 4 p.m. daily.

Choose the Carpet Surgeon

Eco-Friendly

We use sustainable and biodegradable treatment products, reduced water usage and techniques that are friendly to the environment and the people and pets in your space.

Advanced Technology

We are so technologically advanced that you could call it iCleaning! We stay abreast of industry developments and apply emerging techniques.

Boutique Service

We individually evaluate and treat all forms of rugs, runners and mats. Each client has unique aims and goals, so we start by listening to what you want.

Qualified Technicians

Our technicians are highly trained and have internationally recognised qualifications. We train in-house, and our team members are customer-focused.

carpet cleaning services

We tackle a range of common New Zealand carpet troubles like carpet stain removal and sanitisation with our deep steam cleaning method

VIRUS & BACTERIA SANITISATION

VIRUS & BACTERIA SANITISATION

Eliminating germs from carpets, upholstery, underlays and even the flooring below. This carpet and upholstery cleaning service uses hospital grade virus and bacteria treatments

Specialist Treatment

Our experienced technicians, high-tech machinery and extensive product selection allow us to offer a solution for all forms of stains.

Food & Liquid Stains

Food and liquids that are brightly coloured, including red wine and cordials, can be difficult to remove. Our stain-specific pre-treatment and stain-treatment process ensures we utilise the right approach to remove your food and beverage stains.

Biohazards

Our trained technicians use premium-quality, sustainable products to remove tough and stubborn stains such as urine, faeces, and blood. They also use hospital-grade sanitation products to neutralise odours and treat viruses or bacteria.

Water stains

Colour Run Removal

Water stains can occur for several reasons, including flooding, spills, and general traffic. If left unchecked, mould, discolouration, and unsightly marks can develop. We have water-stain-specific treatments available for all types of rugs.

Fluids can cause dyes and colours within a rug to bleed into each other. Our experienced technicians use a specialist treatment that can help restore your rug’s consistency and vibrancy to its natural condition and appearance.

Our Premium Processes

1 Drop Off & Inspection

A qualified team member will assist you in moving your rug from your vehicle into the facility. We swiftly inspect it for any specific requirements, and you are on your way.

2 Evaluation

We identify the rug substrate, type, condition, manufacturer’s instructions, care labels, odour, and indentations. Then, stains, including biohazards, are evaluated. A treatment plan is identified to target your concerns.

3 Hanging & Debris Extraction

This stage is designed to remove any deep-down debris from the pile’s fibres.

4 Pre-Treatment

Your rug is treated with sustainable industry-standard products to help remove traffic soiling or specific stains.

5 Steam Cleaning & Stain Treatment

Our deep steam cleaning uses specialist machinery, technical know-how, and specific stain treatment products to ensure all soiling and stains are removed. For deep-down stains and soiling, this process is sometimes repeated over several days.

6 Sanitisation

Our hospital-grade sanitisation ensures your rug returns odour-free, clean, fresh, virus and bacteria-free.

7 Drying

We air dry with the assistance of industry-recognised blowers to ensure swift drying times.

8 Protection and Deodorizing

If required, we can provide a protective layer at an additional cost and offer deodorising to all clients who would like that little bit of extra scent to their rugs.

9 Quality Control Checking and Wrapping

Once your rug is fully dry, one last careful evaluation occurs. Then, it is wrapped, and you are contacted for collection.

10 Pick Up and Collection

Collection is from our facility or, if requested, a drop-off service is available in some areas.

our environment.

As an environmentally responsible company we focus on sustainability. We actively pursue eco-friendly alternatives and utilise biodegradable solutions and low allergen options in our steam cleaning approach. Our products are safe for your family, pets and allergies and are better for our precious environment.

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