Carpet Surgeons is the leading carpet cleaner in Auckland with over 30 years of experience. Whether you are after carpet cleaning services or carpet repairs, our trained specialists can help you.
Steam cleaning is the most preferred method of carpet cleaning. Steam cleaning is a process whereby steam and hot water are pumped into the pile of the carpet under high pressure. At the same time, a strong suction vacuum system extracts this with the residue dirt out. This method is beneficial as it removes deeply lodged allergens and dirt.
It is recommended by major carpet manufacturers, including the New Zealand Wool Board, and suits most types of carpets.
As one of the most experienced carpet cleaners in Auckland, we follow professional industry standards for all our cleaning services–from pre-inspecting and pre-spraying to deep steam cleaning and sanitisation. We complete our streamlined carpet cleaning care approach in ten steps.
1 Inspect
We inspect your carpeted areas and ensure we understand your requirements.
2 Evaluation
We evaluate the carpet substrate, type, condition and manufacturer’s instructions, noting odour, indentations and stains, including biohazards. A treatment plan is then drawn up to target your requirements.
3 Pre-treat
Your carpet is then pretreated with sustainable industry standard products to assist in removing traffic soiling or specific stains.
5 Steam Cleaning & Stain Treatment
We then use specialised professional machinery to deep steam clean, utilising our technical know-how and specific stain treatment products to remove all soiling and stains.
6 Sanitisation
Our hospital-grade sanitisation ensures your rug is returned odour-free, clean, fresh, virus and bacteria-free.
7 Protection & Deodorizing
If required, we can provide a protective layer at an additional cost. We also offer deodorising to clients who would like that little bit of extra scent to their rugs.
9 Quality Control Checking
This involves inspecting all areas and assessing the standard of the treatment results.
10 Follow Up
We liaise with you post-cleaning to review the job with you, ensuring all health, safety and drying instructions have been properly outlined.
We understand that you require targeted solutions for specific carpet concerns. We work closely with you to pinpoint your custom requirements and deliver a detailed quote outlining all costs involved. Factors that contribute to the overall cost can include the number of rooms, size of the area, type of service and the condition of your existing carpets.
Get in touch with our team now to enquire about accurate pricing for your carpet cleaning service today.
We tackle a range of common New Zealand carpet troubles like carpet stain removal and sanitisation with our deep steam cleaning method
When it comes to carpet repairs, Carpet Surgeon is the expert you need. We offer cutting-edge repair technology, eco-friendly alternatives, boutique treatments and more.
Our aim is to delight every single customer. As Auckland based carpet repair specialists and cleaners, we deliver a professional service to higher than industry standards, and all our work is fully guaranteed for your satisfaction. However, due to the nature of some stains, we cannot always guarantee the total reversal of stains.
In most houses and offices, carpets tend to get considerable use. From continuous foot traffic to spilled drinks, they go through a lot of wear and tear. This means they need care and attention so that they remain in great condition for longer. By cleaning them at regular intervals, you ensure that they not only look good but also keep your family and employees in good health.
Carpet surgeon is regarded as one of the must trusted carpet repair specialists & professional carpet cleaners in Auckland. Our team comprises of specialists who are some of the best carpet cleaners in Auckland. We use the steam cleaning method of carpet cleaning and our process is meticulous, ensuring your carpet is free of dirt and allergens. We can also treat a wide range of stains, as part of a general clean or a spot treatment.
Sometimes, carpets can get so run down that your only option is to get them repaired. Carpet repairs require expertise, whether that is doing a patch repair or a complete replacement. As experts at all things carpets, we can take care of that too. Our team can also help with other services like upholstery cleaning, flood restorations, and installing a garage carpet. If you are in Auckland, contact us today for any carpet related problems you may be facing.
A: There are a few reasons your carpet might leave a slight odour after being professionally cleaned. The main reason is the excess moisture from the carpet, which is wet and still drying. Another reason could be due to the type of cleaning solution that was used to clean your carpets. Although not unpleasant, the smell usually disappears after a few hours when the carpet has completely dried.
A: You should allow 6 to 12 hours for your carpet to completely dry after steam cleaning, or overnight for best results. The drying time usually also depends on the carpet type and room size. To speed up the drying process, open the doors and leave all windows open to increase and circulate airflow. A fan also works well for this. If you have a dehumidifier, leave that running for a few hours to collect excess moisture from the air and speed up the drying process.
A: This depends on the number of rooms needing cleaning and the carpet type. The cleaning process can take longer if carpets are heavily soiled or stained and require additional treatments to remove them. Your carpet technician will advise on the cleaning time during your consultation to give you a better idea.
A: We recommend having your carpets cleaned every 6 to 12 months to help extend their overall lifespan. This helps to remove any trapped dirt, bacteria, stains and germs within the carpet fibres. Heavy foot traffic areas in your home might also require a professional clean every 6 to 12 months to keep the carpets looking fresh and beautiful. Homes with children or pets should consider a professional clean every 4 to 6 months to keep carpets pristine. Generally, it’s a good idea to watch for any visible signs such as stains, unpleasant smells or increased dust, which are good indicators that it’s time for a deep carpet clean.
