about us.

The Carpet Surgeon is a kiwi family owned and operated business, which means we care deeply about our reputation and workmanship.

Carpet Surgeon technicians have over 30 years’ experience in the carpet business and offer a level of professional service previously unseen in the industry. We take pride in our workmanship, high quality service and our reputation.  Our goal is to employ only fully qualified technicians.

Carpet Surgeon trains all team members to IICRC technician service levels – (Institute of Inspection, Cleaning and Restoration Certification).  Which means you are in safe hands with experienced and technically strong professionals.  With your carpet and upholstery in your homes worth thousands, it makes sense to use only trained professionals to care for such an important investment.

Our goal is from the beginning has been to create a high-quality service.  Delivered by qualified technicians using quality equipment and specialist products to make your home and work environments healthy and clean.    

We offer a comprehensive package of options to suit your individual carpet problems. We have a boutique approach to carpet science – not a “one size fits all” approach – your problem is special and our diagnosis team endeavour to treat it that way.

We are proud to deliver quality carpet cleaning, repair and restoration services to both our commercial and residential clients throughout the greater Auckland area.

Our aim is to build loyal and strong relationships with our clients, suppliers, and employees so we can deliver quality service.

No matter how large or small your job is we would love to discuss our custom approach to help solve your problem.

Our people
We know our real point of difference and success is due to our people!  We recruit, retain, develop, and promote people who show technical excellence, professional care and respect for your time and property. 

Our vision
We abide diligently by our core values of trust, reliability, and respect in all we do.

How are we achieving our goal?

The Carpet Surgeon has cutting-edge technology

We offer a comprehensive package of discrete services to suit your individual carpet problems, including the most complex carpet concerns.

We save on multiple call-out fees – you don’t have to call a carpet cleaner then a repairer if the problem can’t be cleaned effectively. Our skilled technicians are trained and qualified to complete all carpet work – which means you save on having to hire a range of contractors.

We offer a boutique approach to carpet science – not a “one size fits all” approach – your problem is special and our diagnosis team endeavour to treat it that way.

We pride ourselves on our commitment to excellence – leading with cutting-edge technology & techniques, adhering to industry standards and maintaining solid staff training.

We are recommended and used by leading Insurance Companies, Property Management firms and Carpet Manufacturers.

We strive to uphold industry best practice procedures and the highest ethical conduct.

our environment.

As an environmentally responsible company we focus on sustainability. We actively pursue eco-friendly alternatives and utilise biodegradable solutions and low allergen options in our steam cleaning approach. Our products are safe for your family, pets and allergies and are better for our precious environment.

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