Carpet cleaning.

The Carpet Surgeon specialises in both residential and commercial carpet cleaning and stain removal work.

Endorsed by property managers, insurance reinstatement firms, care homes, hotels, carpet manufacturers, commercial and residential clients.

Whether you are in a small apartment, office environment or in a large-scale commercial space we have the scale and skill to provide you with professional service.

We use the latest equipment technology and the most up-to date methods in our cleaning procedures. We use superior portable cleaning machines and purpose-fit cleaning solutions, while our key technicians are IICR Certified.

The method we use to clean, and spot treat carpet is deep steam cleaning with biodegradable solutions, which are effective and safe for you and your carpet.

We offer eco-friendly alternatives for most services. Our environmentally friendly carpet cleaning products are ideal for homes with small children or pets.

That means we can take care of all your carpet cleaning and spot treatments in your home right through to commercial carpet cleaning.

Our Method

Steam cleaning is the most preferred method of carpet cleaning.  Steam cleaning is a process whereby steam and hot water are pumped into the pile of the carpet under high pressure.  At the same time, a strong suction vacuum system extracts this with the residue dirt out. This method is beneficial as it removes deeply lodged allergens and dirt. 

It is recommended by major manufacturer of carpet including the New Zealand Wool Board and suits most forms of carpet.

Our Process

We follow all professional industry standard in our carpet cleaning – from pre-inspecting, pre-spraying, deep steam clean and sanitization.

Firstly, we do a full inspection of areas to be cleaned, followed by a health and safety audit.  At this point we discuss the process with the client and any specific areas of concern or preference in solutions to be used. 

We proceed to clear the area of any furniture and pre-spray.

We clean the area with our steam cleaning machines which provides a deep clean.  The machine is designed to place hot steam water into the pile of the carpet and then the suction extracts it from deep in the pile.

We then review the job with the client.  Ensuring all health and safety and drying instructions are outlined.

Carpet Stain Treatment

Our technicians are trained to take extra care of your carpet and to ensure it is healthy and minimise its wear.  The technician will offer you a range of cleaning methods specific to what might suit the type of carpet you have and your specific cleaning requirements, weather it is a general clean and sanitization or also a spot treatment.

Our highly trained technicians are skilled to treat a range of stains with an array of specific so.  We have great sulutions.  We have great success with nail polish, food stains, mud, red wine, chewing gum, make up and many more.  Our technicians are fully trained to work with pet stains and biohazards.

Stain treatment is an advance field which requires training and knowledge of stains, chemical solutions, and chemical reactions.  It also requires knowledge of different carpet compounds to ensure the right solution is chosen for you carpet. 

We employ the latest methods, equipment, and chemicals to ensure we remain above industry standard in all stain treatments. 

Our Process

We follow all professional industry standards in our stain treatments.

Firstly, we do a full inspection of areas to be spot treated, followed by a health and safety audit.  At this point we discuss the process with the client and any specific areas of concern or solution preferences. 

At this point we decide if the stain can likely be cleaned or if it might require a carpet repair instead.

We proceed to remove any residual solids or stain on the surface – this might be blotting, lightly scrapping, or softly collecting any remaining contents.  We then treat the stain with the necessary chemical solution and rinse.  Followed by a deep clean to all areas.  The machine is designed to place hot steam water into the pile of the carpet and then the suction extracts it from deep in the pile.

We then review the job with the client.  Ensuring all health and safety and drying instructions are outlined.

At this point if the stain is not adequately removed, we can repair the area with a carpet patch.