carpet cleaning services auckland

The Carpet Surgeon specialises in both residential and commercial carpet cleaning and stain removal work around Auckland city and the North Shore.

Our service is endorsed by NZ property managers, insurance reinstatement firms, care homes, hotels, carpet manufacturers, commercial and residential clients.

Whether you are in a small apartment, office environment or in a large-scale commercial space we have the scale and skill to provide you with professional service.

We use the latest equipment technology and the most up-to date methods in our cleaning procedures. We use superior portable cleaning machines and purpose-fit cleaning solutions, while our key technicians are IICR-certified.

The method we use to clean and spot treat carpets is deep steam cleaning with biodegradable solutions, which are effective and safe for you and your carpet.

We offer eco-friendly alternatives for most services. Our environmentally friendly carpet cleaning products are ideal for homes with small children or pets.

That means we can take care of all your carpet cleaning and spot treatments in your home right through to commercial carpet cleaning.

Our Carpet Cleaning Method

Steam cleaning is the most preferred method of carpet cleaning. Steam cleaning is a process whereby steam and hot water are pumped into the pile of the carpet under high pressure.  At the same time, a strong suction vacuum system extracts this with the residue dirt out. This method is beneficial as it removes deeply lodged allergens and dirt.

It is recommended by major carpet manufacturers, including the New Zealand Wool Board, and suits most types of carpets.

Our Carpet Cleaning Process

As some of the most experienced carpet cleaners in Auckland, we follow professional industry standards for all our cleaning services–from pre-inspecting and pre-spraying to deep steam cleaning and sanitisation. We complete our streamlined carpet cleaning care approach in ten steps.

1 Inspect

We inspect your carpeted areas and ensure we understand your requirements.

2  Evaluation

We evaluate the carpet substrate, type, condition and manufacturer’s instructions, noting odour, indentations and stains, including biohazards. A treatment plan is then drawn up to target your requirements.  

3  Pre-treat

Your carpet is then pretreated with sustainable industry standard products to assist in removing traffic soiling or specific stains.

5  Steam Cleaning & Stain Treatment

We then use specialised machinery to deep steam clean, utilising our technical know-how and specific stain treatment products to remove all soiling and stains. This process may be repeated over several days for deep-down stains and soiling.

6  Sanitisation

Our hospital-grade sanitisation ensures your rug is returned odour-free, clean, fresh, virus and bacteria-free.

7 Protection & Deodorizing

If required, we can provide a protective layer at an additional cost.  We also offer deodorising to clients who would like that little bit of extra scent to their rugs.

9 Quality Control Checking

This involves inspecting all areas and assessing the standard of the treatment results.

10  Follow Up 

We liaise with you post-cleaning to review the job with you, ensuring all health, safety and drying instructions have been properly outlined.

Our Pricing

We understand that you require targeted solutions for specific carpet concerns. We work closely with you to pinpoint your custom requirements and deliver a detailed quote outlining all costs involved. Factors that contribute to the overall cost can include the number of rooms, size of the area, type of service and the condition of your existing carpets. 

Get in touch with our team now to enquire about accurate pricing for your carpet cleaning service today.

carpet cleaning services

We tackle a range of common New Zealand carpet troubles like carpet stain removal and sanitisation with our deep steam cleaning method

what our customers say

our environment.

As an environmentally responsible company we focus on sustainability. We actively pursue eco-friendly alternatives and utilise biodegradable solutions and low allergen options in our steam cleaning approach. Our products are safe for your family, pets and allergies and are better for our precious environment.

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